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Professional Consulting

Business Systems Analyst / Business ManagementConsultant

 

The role of the consultant is to provide the initial business evaluation. The consultant will analyze and document the detailed business information-flow, identifying problems and requirements for improvement. The consultant is the primary point of contact between the workers, end-users, IT and management. After the initial business evaluation, the consultant can be retained to be involved throughout the entire process-improvement-life-cycle and will assist your project manager throughout the project.

Typical service activities provided by the consultant include:

 

·          Discovery Phase – Work with the management sponsor and provide a comprehensive business assessment of the current information-flow process. This is followed by recommendations for efficiency gains, cost reductions maximizing the ROI. A document is delivered identifying our understanding of the current information-flow process. The document also includes our recommendations where improvements are needed followed by the suggested next steps.  Also, establish the scope and vision with the management sponsor to drive forward. This phase is considered your SWOT Analysis (Strengths, Weaknesses, Opportunities and Threats) of the business situation.

 

·        Planning Phase – Identify the detailed gap-analysis to identify the gap between “where we are” and “where we want to be”. Identify possible solutions and the requirements for where the changes are required in the information-flow.  Document the business requirements / rules using end-user language. Establish the project activities and time line working with the project manager.

 

·         Action Phase - Work with the project team identifying detailed action activities that need to be completed. Participate in the review of any system design changes necessary to implement the new process
 

·          Pilot Phase – Includes a conference room proto-type walk-through with the creation of new procedures that help; facilitate end-user training if required. Help to drive the adoption of change.
 

·          Implementation Phase – Assist with the cutover from the old procedures and methods.

Project Manager

 

Project Management is key to the success of any project.  With a heavy reliance on technology in today's business environment, an element of expertise is required to ensure project goals are sound. The project manager will usually have to ask penetrating questions, detect unstated assumptions and resolve interpersonal conflicts as well as utilize systematic project management skills.The role of the project manager includes expertise in information and ERP systems along with the responsibility of the planning and execution.

Typical activities and services provided by the project manager include:

 

·   Project Initiation - During this phase a business problem or opportunity is identified and a Business Case providing various solution options is defined.  Next, a Feasibility Study is conducted to investigate whether each option addresses the business problem and a final recommended solution is then put forward. Once the recommended solution is approved, a project is initiated to deliver the approved solution. A Terms of Reference is completed outlining the objectives, scope and structure of the new project.The Project Manager begins recruiting a project team and establishes a Project Office environment. Approval is then sought to move into the detailed planning phase.

 

·   Project Planning – Once the scope of the project has been defined in the Terms of Reference, the project enters the detailed planning phase. This involves creating some or all the following: Project Plan, Resource Plan, Financial Plan, Risk Plan, Acceptance Plan, and a Procurement Plan.

 

·   Project Execution- This phase involves implementing the plans created during the Project Planning phase.   While each plan is being executed, a series of management processes are undertaken to monitor and control. The deliverables being output by the project; this includes: Identifying change, risks and issues, reviewing deliverable quality and measuring each deliverable produced against the acceptance criteria.
 

·   Project Closure – Project Closure involves: Releasing the final deliverables to the customer, and handing over project documentation to the business. Terminating supplier contracts, releasing project resources and communicating the closure of the project to all stakeholders. The last remaining step is to undertake a Post Implementation Review to quantify the level of project success and identify any lessons learned for future projects.

 
   

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